VeraSafe Security Seal

Effective Date: January 21, 2014 

Our Commitment To Privacy

At AdvanceTaxReturn Inc, we are fully committed to safeguarding your personal data by ensuring that the most effective security measures are taken to protect your private information. We provide this notice explaining our online information practices and the choices you can make about the way your personal information is collected and used. “Personal Information” is information that enables us to identify you, such as your name and email address. 

AdvanceTaxReturn has been awarded VeraSafe's Privacy Seal signifying that this privacy policy and practices have been reviewed by VeraSafe for compliance with VeraSafe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. VeraSafe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at cs@AdvanceTaxReturn.com . If you are not satisfied with our response you can contact VeraSafe here

The Information We Collect:


This Site collects a variety of information from you in order to e-file your tax return. This information includes your personal information such as your name, email and physical address, and date of birth. We also collect sensitive information from you such as your Social Security number, marital status, employer ID numbers, and income and deduction amounts to complete your return.

We collect your financial information such as your credit card number and bank routing number to process payment for services rendered & to facilitate direct deposit tax refunds at your request.

This Site may collect certain information from visitors to and customers of the Site, such as Internet addresses. This Web Site Navigational Information is logged to help diagnose technical problems, to analyze trends, to track users' movements around the site, and to administer our Site in order to constantly improve the quality of the Site and our Service. We may also track and analyze individual usage and volume statistical information ("Aggregated Information") from our visitors and customers. None of this information is tied to your personal information.

Information collected on the AdvanceTaxReturn.com website, unless it is otherwise stated, is only used to process your request for tax preparation, provide service and support, and notify you when new/enhanced products and services become available. We do not disclose your information (including email address) to third parties except as stated in this privacy statement. We do not supplement your personally identifiable customer information (including email address) with information from other companies.
How We Use the Information:

In accordance to your authorization and acceptance of the terms and conditions of our online tax preparation and/or tax-related service, we may use the information submitted in order to prepare and transmit your federal and/or state income tax return.

Subject to applicable laws, we may disclose the information to our affiliates. Our affiliates may collaborate with us in providing services that you have requested, or they may offer tax-related or financial services, such as mortgages, investment accounts, and banking products. AdvanceTaxReturn or its affiliates may contact the clients using the contact information provided by the clients for the purpose of notifying the clients with information regarding new products, services, and/or upcoming events. If you do not wish to receive such information, sign in to your account, click: update e-mail preferences.

In the event of the merger, sale or acquisition of some or all of AdvanceTaxReturn Inc. assets, your personal information would be part of the transferred assets. We shall notify you of any such occurrence via email and a notice on our Site.

Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online that comply with applicable law and federal standards.

Whenever our clients send or submit sensitive information to our computer server, we employ industry-standard Secure Socket Layers (SSL) protocol that provides data encryption, message integrity, and server authentication to safeguard such information from loss, misuse, or unauthorized alteration.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

By login to your account using your username and password, you can access all your personally identifiable information that we collect online and maintain; and you can correct factual errors in your personally identifiable information.

Changes in this Privacy Statement

We reserve the right to change this Privacy Statement, and any of the policies described above, at any time. Any changes to our policy will be immediately posted and made available to consumers at our website. We will also email registered users in the event of a material change to the way we use your personal information collected on our Site.

Opt-Out Policy

To opt-out of having your information shared with our affiliates or receiving promotional emails from us with news of new products or services, please click update e-mail preferences.

Who We Share Information With

We transmit your return information to the government when you have completed the return signature process and paid any fees owed to us by making a credit card payment through our secure credit card processor gateway. We are required to share your IP address with the IRS as well to log the users who have submitted e-filed returns. None of the information contained within the IP address is tied to your personal information submitted on our Site.

We may use third parties to perform certain services on our behalf. We may share your personal information including payment card information, with these third parties solely to enable them to perform the services for us. Such third parties include those: hosting our Website managing the functionality of our Website processing credit or other payment card payments fulfilling and processing orders delivering products you have ordered assisting with promotions enabling us to send you e-mail We require that those third party vendors maintain at least the same level of confidentiality that we maintain for such information.

We do not provide your personal information to parties unconnected with the services we provide. Your information will not be sold to nor will it be exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering a product or service.

We may be legally obligated to disclose information obtained from you through this Site to the government or third parties under certain circumstances such as illegal activity on our Site. www.AdvanceTaxReturn.com reserves the right to release personal information to the IRS, law enforcement or other government officials or in response to a formal request in a civil action, court order or judicial proceeding.

Cookies

When you interact with this Site, we try to make that experience simple and meaningful. When you visit our Site, our web server sends a cookie to your computer. Cookies are files that web browsers place on a computer’s hard drive and are used to indicate whether you have visited the Site previously.

We use cookies in order to properly and securely interact with you when you are on our Site. We do not tie any personal information from our Site to these cookies.

Contact Us

If you have questions or concerns regarding this statement, contact AdvanceTaxReturn:

AdvanceTaxReturn Inc
10022 W Garden Grove Blvd
Garden Grove, CA 92844
Email: privacy@AdvanceTaxReturn.com